QNUK Level 2 Award for Door Supervisors in the PSI – Top-Up (RQF)

2 DAY COURSE

Who is this for?

The Level 2 Award for Door Supervisors in the Private Security Industry (Top-Up) (RQF) is intended for learners who already hold an SIA Door Supervisor licence and are required to complete the ‘Top up’ training prior to re-licencing effective from 1st October 2021. This course consists of 3 Units taught over a 2 day period, a breakdown of each unit is summarised below.

Pre-Requisites:

This qualification is aimed at learners 18 years and over who are able to undertake the responsibilities of a Door Supervisor.

Due to the nature of the role of a Door Supervisor, in the course of their work it is likely they will be required to make calls to the emergency services or need to communicate to resolve conflict. It is therefore essential that Door Supervisors are able to communicate effectively.

All assessment must be conducted in the medium of English and/or Welsh as appropriate. Centres must ensure that learners have sufficient language skills before putting the learners forward for assessment.

As a guide, learners should as a minimum have language skills equivalent to the following:

• a B1 level qualification on the Home Office’s list of recognised English tests and qualifications
• an ESOL qualification at (Level 1) on the Ofqual register taken in England, Wales or Northern Ireland
• an ESOL qualification at Scottish Credit and Qualifications Framework level 5 awarded by the Scottish Qualifications Authority (SQA) and taken in Scotland
• Functional Skills Level 1 in English
• SQA Core Skills in Communication at Scottish Credit and Qualifications Framework level
• Essential Skills Wales Communication Level 1
• Learners should be able to work at level 1 and above. In addition, they must be able to meet the training provider set health and physical requirements for the
• Physical Intervention Skills within the Private Security Industry unit (please discuss with your training provider prior to commencement on this qualification) Learners will need to show that they hold a current and valid First Aid or Emergency First Aid certificate* that meets the requirements of the Health and Safety (First Aid) Regulations 1981.
• Learners should, as a minimum, have achieved an Emergency First Aid at Work qualification.

Course Elements:

Unit 1 Principles of Terror Threat Awareness in the Private Security Industry

This unit is aligned to current knowledge supported by NaCTSO in line with basic counter terrorism knowledge for security operatives across the industry. The content builds upon the knowledge gained from learner’s original training to ensure a consistent standard for all frontline operatives.

• Understand terror threats and the role of the security operative in the event of a threat

Unit 2 Principals of Using Equipment for Door Supervisors in the Private Security Sector

This unit provides knowledge and instruction for the learner to ensure understanding of commonly used equipment in the role of a Door Supervisor, along with proficiency in the use of communication devices.

• Know how to use equipment relevant to a door supervisor
• Know what actions to take in relation to global (or critical) incidents

Unit 3 Application of Physical Intervention Skills in the Private Security Industry

This unit covers both the knowledge and the practical skills required to use physical intervention when working in the private security industry. It provides an introduction to best practice including restrictive and non-restrictive interventions, and the implications of their use, the hazards of using physical interventions and how to reduce the risk of harm being caused, and the actions that must be taken after an incident. This unit also provides an opportunity to develop non-aggressive physical intervention skills to protect yourself and others and non-restrictive and restrictive skills that you can employ when standing, holding or escorting individuals.

• Understand physical interventions and the implications of their use
• Understand the risks associated with using physical intervention
• Understand how to reduce the risks associated with physical intervention
• Be able to use physical skills to protect yourself and others
• Be able to use non-pain compliant standing, holding and escorting techniques

More Information:

For more information on this course please visit the Awarding Organisations website: